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actiTIME 2.0 - Time-Tracking Software

by Actimind, Inc.

September 30, 2009 - (Free Research) actiTIME is a time-tracking application for small and medium size teams. It helps improve business process, analyze performance and reduce costs. It provides an easy way to track time, manage job assignments, generate reports and prepare billing data.

(DEMO)

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Orion Application Performance Monitor (APM)

by SolarWinds, Inc.

July 14, 2009 - (Free Research) Orion APM delivers at-a-glance top 10 lists, map views, and graphs that enable you to quickly identify, troubleshoot, and resolve performance issues with business-critical applications. With Orion APM as your co-pilot, you can isolate performance issues before they affect your end users. Download this free trial to check it out for yourself.

(TRIAL SOFTWARE)

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Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements

by Global Knowledge

May 01, 2009 - (Free Research) Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise.

(WHITE PAPER)

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Continuous Data Protection - Your Safety Net in a Disaster

by CDW Corporation

September 08, 2009 - (Free Research) When you resume business after a disruption, you want to pick up where you left off. That means minutes, or even seconds, before the lights went out or the computer virus struck. If your business is aiming for zero data loss and zero downtime, there's only one choice - continuous data protection (CDP).

(WHITE PAPER)

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Cloud-Client Enterprise Security Impact Report: Increased Protection at a Lower Cost

by Trend Micro, Inc.

January 05, 2009 - (Free Research) This white paper discusses the many benefits of faster access to threat intelligence, using a cloud-client architecture for immediate protection, as well as the benefits to enterprises of consolidating to a single vendor for content security infrastructure.

(WHITE PAPER)

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Analyzing the Total Cost of a Global Service Desk

by CompuCom Systems, Inc.

April 01, 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.

(WHITE PAPER)

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Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time

by Quantum Corporation

April 01, 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.

(CASE STUDY)

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Case Study: U.S. Air Force Manages Aircraft Site Using Powerful Storage Virtualization Platform

by Hewlett-Packard Company

July 23, 2009 - (Free Research) When the U.S. Air force needed a more powerful storage infrastructure, they turned to HP for a system that allowed them to meet business demands more flexibly, manage data more simply and efficiently and mitigate the risk of lost data with a storage area network (SAN) that pools, shares and centrally manages storage resources.

(WHITE PAPER)

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Managed Services Delivery: From Packets to Applications

by Blue Coat

April 29, 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis.

(ANALYST REPORT)

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Automated Energy Efficiency for the Intelligent Business - Intel® Xeon® Processor 5500 Series Delivers Energy Efficiency Without Compromising Performance

by Insight & Intel

October 06, 2009 - (Free Research) The Intel Xeon processor 5500 series with Intel® Intelligent Power Technology, delivers up to 50 percent lower idle power. By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers.

(PRODUCT OVERVIEW)

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Practical and Flexible IT Service Management for the Real World

by Numara Software

January 06, 2009 - (Free Research) This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.

(WEBCAST)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.

(PRESENTATION)

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Simplify and Automate Desktop Management with Virtualization

by HP, Vmware and AMD

September 10, 2009 - (Free Research) There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency.

(WEBCAST)

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Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA)

by Hewlett Packard Company and Intel

November 07, 2007 - (Free Research) Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer.

(WHITE PAPER)

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Four Critical Imperatives for Data Protection and Recovery: BEX Innovative Architecture Delivers Holistic Data Protection

by Syncsort

October 20, 2009 - (Free Research) This paper describes an innovative, unified data protection model – developed by Syncsort – that not only supports each of these imperatives, but leverages them to provide actual return on your business investments.

(WHITE PAPER)

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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives

by Vovici

October 20, 2009 - (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.

(WHITE PAPER)

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Secrets to Successful DR and Continuity Planning

by Compellent

December 10, 2008 - (Free Research) This webinar reviews several enabling technologies that greatly simplify Disaster Recovery and business continuity like Silver Peak's WAN optimization solution. You'll also hear how OfficeWare was able to implement an effective and fully verified DR solution on a limited budget.

(WEBCAST)

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PharmaCorr: Filling the Bill for High-Volume Order Processing

by Esker Inc.

July 13, 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI.

(CASE STUDY)

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How to Manage Security: When Less is More

by McAfee, Inc.

September 01, 2009 - (Free Research) Management--Command and control from one location. Just enough may not be enough when it comes to security. But how much is enough? Find out how McAfee can help you stay protected without turning security into a full-time job.

(PRODUCT OVERVIEW)

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Cisco SMB Solutions: Work Wherever You Want

by Cisco Systems, Inc.

August 16, 2009 - (Free Research) Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work.

(WHITE PAPER)

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RAID FAQ

by Nexsan Technologies

November 24, 2009 - (Free Research) Twenty years old, RAID has become a standard and transparent feature. What is RAID, and how does this technology fit into the storage landscape? This expert FAQ podcast answers common questions about RAID, explores the different levels of this technology, and overviews the implementation stages and obstacles.

(PODCAST)

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Saving At-Risk Customers and Revenue Through Survey Action Management

by MarketTools, Inc.

November 24, 2009 - (Free Research) Read this whitepaper to understand what Survey Action management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.

(WHITE PAPER)

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Measuring Return on Investment of Real-time Feedback Analytics

by MarketTools, Inc.

November 24, 2009 - (Free Research) This white paper demonstrates how even under conservative assumptions, Real-time Feedback Analytics (RFA) have very high ROIs, both in absolute terms and relative to the many productivity and infrastructure investments.

(WHITE PAPER)

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Measuring and Improving Customer Satisfaction in the Insurance Industry

by MarketTools, Inc.

November 24, 2009 - (Free Research) Learn how leading Insurers are using MarketTools’ CustomerSat to gather and analyze feedback from customers, employees, and others, as well manage timely responses to this feedback.

(ANALYST BRIEF)

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9 Critical Steps in Designing Enterprise-Wide Feedback Systems

by MarketTools, Inc.

November 24, 2009 - (Free Research) This white paper summarizes the benefits of the MarketTools CustomerSat Design Methodology, a proven approach to designing enterprise-wide feedback systems that MarketTools CustomerSat professionals have developed, refined, and perfected over nearly a decade.

(WHITE PAPER)

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