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Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM

by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution.

(WEBCAST)

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Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit

by Microsoft

September 09, 2009 - (Free Research) This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.

(WEBCAST)

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Six Secrets to 24x7 Exchange Availability

by Marathon Technologies

September 28, 2009 - (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.

(WHITE PAPER)

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Case Study: Aligning Network Security with Business Goals

by CDW Corporation

March 06, 2009 - (Free Research) Read this case study to learn how IT can make a difference in a firm's effectiveness and productivity by aligning security with business strategy.

(CASE STUDY)

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Secure Internet Single Sign-On (SSO) 101

by Ping Identity Corporation

June 08, 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.

(WHITE PAPER)

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Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent

by Microsoft

September 01, 2009 - (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.

(CASE STUDY)

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Assuring User Identities During a Business Disruption: Applying a Consistent Strong Authentication Policy to Business Continuity Planning

by RSA, The Security Division of EMC

August 2009 - (Free Research) This white paper examines the importance of maintaining a consistent two-factor authentication policy during a business disruption. In addition, it provides insight into how to develop plans that enable cost-effective, rapid binding of users to their credentials in the event of an emergency. Read on to learn more.

(WHITE PAPER)

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Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction

by Microsoft

April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...

(CASE STUDY)

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Improve Customer Relationships Using the 2007 Office System

by Microsoft

September 2009 - (Free Research) This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.

(WEBCAST)

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Protecting System i Data from FTP, ODBC and Remote Command

by PowerTech

September 2009 - (Free Research) When developing a security strategy, it is critical for businesses to consider their System i platform in order to protect themselves from data breaches. In this webcast, learn how to control network access on System i and protect your organization from data loss.

(WEBCAST)

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MEDRAD: Automating the Flow of Inbound Sales Orders into SAP Applications, while Simultaneously Reducing Costs and Improving Accuracy

by Esker Inc.

July 2009 - (Free Research) This case study explains how MEDRAD implemented Esker DeliveryWare for their SAP solution and documents the benefits they reaped from it. Read this case study to learn how your company can experience the same benefits as MEDRAD with Esker DeliveryWare.

(CASE STUDY)

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Retaining Customers in Today's Economic Landscape: Improving SAP Order Management

by Esker Inc.

July 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems.

(WHITE PAPER)

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Automation on Demand: Creating an Efficient and Cost Effective AP Solution

by Esker Inc.

July 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.

(WHITE PAPER)

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4 Stages of Integrated Document Delivery from SAP

by STR Software

April 2009 - (Free Research) This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system.

(WHITE PAPER)

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The Top 5 Challenges in Processing Customer Orders And How To Solve Them

by Esker Inc.

July 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.

(WEBCAST)

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Enabling Enterprise 2.0

by Websense, Inc.

August 2009 - (Free Research) Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0.

(WHITE PAPER)

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How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security

by Cisco Systems, Inc.

August 2009 - (Free Research) Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.

(WHITE PAPER)

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BT Embraces Web 2.0 with Blue Coat Systems

by Blue Coat

December 2008 - (Free Research) Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.

(CASE STUDY)

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HP Network Lifecycle Services and Solutions: Extend Your Connected World on Every Front

by Hewlett-Packard Company

September 2009 - (Free Research) This white paper details how HP enables an enterprise to get the most from their network investment, giving users fast, secure access to the information they need - whenever they need it - quickly and cost-effectively.

(WHITE PAPER)

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IT Briefing: Managing the Mobile User -- Best Practices for Technology and People

by Orange Business Services

April 2009 - (Free Research) The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.

(IT BRIEFING)

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IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses

by Progress Software

April 2009 - (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.

(WHITE PAPER)

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Infor - ERP SyteLine

by Infor

September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.

(DEMO)

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Enabling Total Spend Analysis in the Enterprise

by TIBCO Spotfire Division

November 2009 - (Free Research) Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.

(WEBCAST)

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Podcast: Enabling Total Spend Analysis in the Enterprise

by TIBCO Spotfire Division

(PODCAST)

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Orthopedic Center to Grow 30 Percent and Boost Productivity with Online Services

by Microsoft

February 2009 - (Free Research) annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.

(CASE STUDY)

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