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Grow Your Business with Microsoft Dynamics CRM

by Microsoft

September 09, 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.

(WEBCAST)

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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution

by Microsoft

April 18, 2008 - (Free Research) Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..

(CASE STUDY)

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Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service

by Microsoft

June 05, 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.

(CASE STUDY)

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Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment

by NTR Global

October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.

(WHITE PAPER)

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Riding the Growth Wave: Leveraging Economies of Scale

by SAP AG

April 01, 2008 - (Free Research) This paper examines how an integrated information technology solution can help you take advantage of economies of scale to boost manufacturing utilization, enhance service levels, and improve the efficiency of your sales and administrative activities.

(WHITE PAPER)

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SAP Solutions for Small Businesses and Midsize Companies: Leveraging Economies of Scale

by SAP AG

October 30, 2009 - (Free Research) As your company grows, you have the opportunity to benefit from economies of scale; but growth can be fraught with challenge. Production disruptions and operational inefficiencies can quickly negate the advantages you hope to achieve. Watch this informative video to learn about SAP solutions for small businesses and midsize companies.

(VIDEO)

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In my Defense let me State that the Bed was Already on Fire when I climbed into it -- A Guide for Medical Device Developers to design better products, save money, and meet FDA/CDRH requirements

by IBM

March 31, 2009 - (Free Research) The CDRH (Center for Devices and Radiological Health) is in the process of updating their standards and suggested practices. They are going to be more strict with medical device developers. The purpose of this paper is to present the medical device developer guidelines for complying with the "suggestions" of the CDRH.

(ANALYST REPORT)

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Driving Business Success with Software Reuse

by IBM

March 01, 2008 - (Free Research) This white paper explains how Software Reuse and its underlying fundamentals have evolved dramatically. It also discusses the benefits of constructing critical enterprise software applications through reusable parts.

(WHITE PAPER)

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Business Service Management: What It Is and Why You Should Care

by Global Knowledge

December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.

(WHITE PAPER)

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10 Reasons to Love Migrations: A Guide to Easing Oracle E-Business Suite Management

by Unitask, Inc.

October 2009 - (Free Research) Read this paper to learn about the operational costs and resource drains that organizations need to address when they engage in Oracle E-Business Suite projects. This paper provides tips about process automation and native tools, which help eliminate errors and simplify project execution.

(WHITE PAPER)

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The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation

by Pivotal CRM, a CDC Software solution

October 2009 - (Free Research) This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.

(WHITE PAPER)

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Metro Atlanta YMCA Better Aligns its Mission, Member Engagement, and Marketing Communications Activities Using Birst

by Birst

October 2009 - (Free Research) In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.

(CASE STUDY)

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BPM Blueworks: The Easy On-Ramp to Business Process Management (BPM)

by IBM

October 2009 - (Free Research) With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today.

(PRODUCT OVERVIEW)

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Understanding the Business Benefits of an Open Source SOA Platform

by JBoss, a Division of Red Hat

June 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.

(ANALYST REPORT)

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Why Change Schedulers?

by BMC Software, Inc

October 2009 - (Free Research) Job Scheduling tools are often perceived to reduce operational costs and increase IT efficiencies. Attend this webinar to find out how companies reduce their costs by switching to BMC CONTROL-M.

(WEBCAST)

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Getting your requirements right: Collaborate with Stakeholders to Work Smarter

by IBM

May 2009 - (Free Research) This white paper considers the changing focus of the requirements space and how requirements definition differs from requirements management. A business analyst's struggles with defining requirements using common office software and tools are related. Finally, a requirements definition solution is introduced and discussed.

(WHITE PAPER)

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E-Guide: Expert Guide to the Top Windows Security Tools

by BeyondTrust Corporation

September 2009 - (Free Research) In this expert E-Guide, brought to you by SearchEnterpriseDesktop.com and BeyondTrust, you will discover the security tools essential for effectively managing your Windows systems. Explore the critical role Microsoft Baseline Security Analyzer plays in security scanning measures.

(E-LEARNING TUTORIAL)

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Embarcadero Rapid SQL - SQL IDE Tool, 14 Day Trial!

by Embarcadero Technologies, Inc.

September 2009 - (Free Research) IT needs tools that help their database and application developers produce high quality SQL code faster. To meet the demands of the business they need to accelerate application devlopment cycles and improve team collaboration and resource sharing.

(TRIAL SOFTWARE)

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Business Communication Tools for Tough Times

by Cisco Systems, Inc.

August 2009 - (Free Research) Small businesses in particular have to do more with less, without compromising the ability to deliver quality products and services to their customers. Unified communications and Web 2.0 collaboration tools can help your employees be more productive right from their desktops, simply, easily, and cost-effectively.

(WHITE PAPER)

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Legacy Tools: Not Built for Today's Helpdesk

by LogMeIn, Inc.

September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

(WHITE PAPER)

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MKS Toolkit for Developers v9.2p2

by MKS, Inc. - Interoperability Division

June 2009 - (Free Research) MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments.

(TRIAL SOFTWARE)

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SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons

by SearchWinIT

March 2009 - (Free Research) In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.

(EZINE)

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Best Practices in Creating a Strategic Finance Function

by SAP America Inc

January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.

(WHITE PAPER)

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Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives

by SAP BusinessObjects

June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.

(WHITE PAPER)

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FAX From SAP: Free Quote and ROI Analysis

by STR Software

May 2009 - (Free Research) This Free Quote and ROI Analysis tool helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.

(ASSESSMENT TOOL)

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