As 1-800-FLOWERS.COM continued to grow even more quickly, while the Esker VSI-FAX servers could handle the average day's traffic of about 300 faxes, there were times at which delays would again take hold. The company faces major surges in orders during several key times each year, notably leading up to holidays such as Valentine's Day, Mother's Day, Christmas and Easter.
1-800-FLOWERS.COM had been pleased with the performance of the Esker VSI-FAX servers; the capacity issues it was having were more a result of increased order volume fueled by the company's quick growth.
Read this case study to see how Esker presented 1-800-FLOWERS.COM with an option called Fax on Demand and learn how it delivered several key business benefits.
