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Saving At-Risk Customers and Revenue Through Survey Action Management

by MarketTools, Inc.

November 24, 2009 - (Free Research) Read this whitepaper to understand what Survey Action management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty.

(WHITE PAPER)

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Grow Your Business with the Visibility to Capture More Sales Opportunities

by Microsoft

September 09, 2009 - (Free Research) In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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How to Maximize Revenue by Sending Targeted Promotions to Customers

by Infor CRM

October 23, 2009 - (Free Research) This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.

(WHITE PAPER)

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Do Extraordinary Things Everyday with Microsoft Dynamics CRM!

by Microsoft

September 09, 2009 - (Free Research) In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.

(WEBCAST)

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Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2

by Microsoft

September 09, 2009 - (Free Research) Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction.

(WEBCAST)

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CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER

by Sun Microsystems, Inc.

June 01, 2008 - (Free Research) Recognizing the need to grow efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise® T5440 server, reducing the number of physical machines needed to effectively deploy applications.

(TECHNICAL ARTICLE)

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SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value

by SAP AG

February 08, 2008 - (Free Research) The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.

(WHITE PAPER)

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Sun Systems for Oracle's Siebel CRM Enterprise: Transform Your Business for Growth

by Sun Microsystems, Inc.

November 16, 2009 - (Free Research) Consolidating and virtualizing application, web, and database tiers for enterprise Oracle® Siebel 8.0 CRM applications is one approach to help reduce costs and enhance flexibility. Read this paper to learn about Sun's platform for the Oracle Siebel CRM software stack.

(ARTICLE)

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Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0

by Microsoft

September 09, 2009 - (Free Research) View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.

(WEBCAST)

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Sales and Operations Planning: The Key to Continuous Demand Satisfaction

by SAP America Inc

March 2007 - (Free Research) Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

(WHITE PAPER)

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Infor - ERP SyteLine

by Infor

September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.

(DEMO)

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The Three Pillars of Effective Returns Management: Visibility, Automation and Reconciliation

by TAKE Supply Chain

October 2009 - (Free Research) Returns management is an area that poses incredible challenges and opportunities for businesses. This paper will act as a guide to help you implement more effective returns management. Read on to learn more about the three pillars of effective returns management and how they can be used to drive significant costs out of returns lifecycle.

(WHITE PAPER)

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4 Stages of Integrated Document Delivery from SAP

by STR Software

April 2009 - (Free Research) This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system.

(WHITE PAPER)

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Next Generation Customer Focus: Strategies and Business Activities Necessary for World-Class Performance and Success

by Infor CRM

October 2009 - (Free Research) This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.

(WHITE PAPER)

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American Airlines sees ROI of 1192% in 2 Months with Predictive Analytics

by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research) To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing productivity of its customer research team and improving decision making while reducing ongoing costs.

(CASE STUDY)

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Returns Management Process: Software Maturity Model

by TAKE Supply Chain

November 2009 - (Free Research) This paper is designed to provide a blueprint for evaluating software solutions that have the potential to assist organizations in meeting their returns objectives. This model can also serve as a useful tool in objectively identifying compelling yet rudimentary products.

(WHITE PAPER)

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Secure and Cost-Effective Data Transport- Presentation slides

by Thales

April 2009 - (Free Research) Do you know what data transport technology options are available in today's market? This paper will help you assess economic, operational, and security factors involved in selecting data transport technology and present Ethernet carrier services as an attractive data transport option.

(PRESENTATION)

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Get the Facts on Information Availability: How to Solve Downtime Challenges to Manufacturing and Supply Chain Operations

by Vision Solutions

January 2007 - (Free Research) This white paper explores how the power of an information availability solution can unlock the latent potential of your IT environment and deliver new value for your organization.

(WHITE PAPER)

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Every Man's Guide to Combat Threats Within Your Organization

by ISC2

June 2009 - (Free Research) This eGuide highlights how mobile computing is more than just a trend, what cybersecurity experts have to say about information warfare, and what you can do to enhance team intelligence.

(EGUIDE)

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Go Green with Ease: Five Steps for Small IT Shops

by Cisco Systems, Inc.

February 2009 - (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.

(WHITE PAPER)

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Unified Messaging and Unified Communications

by Global Knowledge

February 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.

(WHITE PAPER)

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Open Source in the Next Computing Wave

by Red Hat

January 2009 - (Free Research) The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role.

(WHITE PAPER)

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Application Visibility and Monitoring: An Integrated Approach to Application Delivery

by Blue Coat

April 2009 - (Free Research) It's no secret that application performance drives business performance. But to achieve the level of application performance your business demands, you need total visibility into your network infrastructure so you can identify and monitor all your applications and resolve the issues that impede performance.

(WHITE PAPER)

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Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security

by Lumension

May 2008 - (Free Research) Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter.

(WHITE PAPER)

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Increase Profits and Customer Satisfaction in the Communications Industry

by Infor CRM

December 2008 - (Free Research) Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.

(WHITE PAPER)

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