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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract

by AT&T Corp

October 30, 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.

(EGUIDE)

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Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity

by SAP America Inc

June 05, 2009 - (Free Research) Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity.

(WHITE PAPER)

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Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution

by SAP America Inc

June 02, 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.

(WHITE PAPER)

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SearchCIO.com eBook: Unlock Outsourcing Potential and Change

by SearchCIO.com

May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.

(EBOOK)

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HEALTHsuite® - Claims Processing Software

by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

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Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach

by Hewlett-Packard Company

December 23, 2008 - (Free Research) This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.

(WHITE PAPER)

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Enabling Total Spend Analysis in the Enterprise

by TIBCO Spotfire Division

November 17, 2009 - (Free Research) Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.

(WEBCAST)

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Podcast: Enabling Total Spend Analysis in the Enterprise

by TIBCO Spotfire Division

(PODCAST)

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CIO Decisions Ezine Vol. 2

by CIO Decisions

September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

(EZINE)

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VUE Software: Enterprise Incentive Management

by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

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SMB Case Study: Prioritize and Work Smarter with an Automated Security Solution

by ArcSight, Inc.

June 2009 - (Free Research) Read this case study to learn how Long Term Care Partners selected ArcSight Express to achieve automated reporting, risk intelligence, cost savings, and operational efficiency.

(CASE STUDY)

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VUE Software: Insurance Commission & Incentive Compensation Management

by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

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Delivering Operational Excellence with Innovation

by SAP America Inc

January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.

(WHITE PAPER)

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Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin

by Atos Origin

November 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.

(WHITE PAPER)

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Clearing the Way for Faster, Smarter Decisions: Instant, Accurate Information Drives Competitive Edge

by SAP AG

December 2007 - (Free Research) This paper examines how you can gain reliable, accessible information from efficient, integrated IT systems – and use that information to make faster, smarter decisions. In turn, the right decisions will lead to better operations and a stronger competitive position.

(WHITE PAPER)

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Responding Quickly to Changing Markets: Anticipate, Adapt, Excel

by SAP America Inc

January 2009 - (Free Research) This paper examines how to tap into the potential of your nimbler organization by instituting efficient operations. Learn how to predict and respond quickly to changing market trends and customer demands.

(WHITE PAPER)

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Managing IT in a Downturn: Beyond Cost Cutting

by SAP America Inc

November 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.

(WHITE PAPER)

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Q&A with the Small Business Administration on Recovery Act Opportunities for Small Businesses

by Cisco Systems, Inc.

August 2009 - (Free Research) To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds.

(WHITE PAPER)

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Ingersoll Rand Increases Business Agility with Microsoft Online Services

by Microsoft

May 2009 - (Free Research) Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.

(CASE STUDY)

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Thriving in the Ecosystem: How Web Application Interdependencies are Transforming the Business of IT

by Webmetrics, a Neustar service

November 2009 - (Free Research) This white paper, based on unique, primary research, will provide you with a window into these new Web ecosystem dynamics - what they are, what are the trends, who is impacted most, and what strategies are most likely to help to minimize business risk and optimize growth opportunities.

(WHITE PAPER)

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Optimizing The Value of Your Subscriber Data

by Hewlett-Packard Company

September 2009 - (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.

(WHITE PAPER)

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Becoming Proactive In Application Performance Management

by Compuware Corporation

January 2009 - (Free Research) Poor application performance results in significant financial losses for most companies. Find out why, and more importantly how to avoid these losses by moving toward proactive application performance management, in this research from Forrester Consulting commissioned by Compuware.

(ANALYST REPORT)

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HotSchedules Customer Case Study

by Dell and Microsoft

December 2008 - (Free Research) In this case study read how Hot Schedules needed to design and deploy a new data center infrastructure that could accommodate rapid annual business growth while also controlling hardware acquisition and power consumption costs.

(CASE STUDY)

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Enable Your Workforce with True Anytime, Anywhere Connectivity

by Dell, Inc.

December 2008 - (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.

(ANALYST REPORT)

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E-Discovery: Thriving in the Information Explosion and Recent Economic Times

by Hewlett-Packard Company

October 2008 - (Free Research) Join us for an informative discussion about how to not only survive these challenging times, but to use information management to thrive during them.

(WEBCAST)

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